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Frequently Asked Questions

Orders are usually shipped within 2 business days. Once shipped you will receive an email with tracking information.

We send our orders with domestic cargo. We take care to provide fast delivery worldwide.

If you would like to change your address after creating your order, please contact us as soon as possible. We can update the address before your order is shipped. If your order has already been shipped, unfortunately address changes may not be possible.

When your order is shipped, you will receive an e-mail with tracking information. You can see the status of your shipment and the estimated delivery date by clicking on the link in this email. You can also check the status of your orders by logging into My Account page.

If you have any questions or need assistance, you can contact our customer support team. You can send us an email at info@sigmawears.store or fill out the form on our Contact page. You can also reach us via our Whatsapp live support line between 09.00-17.00 on weekdays.

If you have entered the wrong address after creating your order, please contact us as soon as possible. If your order has not yet been shipped, we can update your address. If the shipping process has started, unfortunately, it may not be possible to change the address. You can contact us via info@sigmawears.store for address update.

You can contact us within 14 days to return or exchange our products. The product must be in original condition.

Product care instructions can be found on the label and product page of each product. In general, we recommend washing and drying at low temperatures.

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