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CANCELLATION AND REFUND TERMS

1.If you place an order electronically through the website you are using, you are deemed to have accepted the preliminary information form and distance sales contract presented to you.

2.Buyers are subject to the provisions of the Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts (RG: 27.11.2014 / 29188) and other applicable laws regarding the sale and delivery of the product they purchased.

3.Shipping fees, which are the cost of product shipment, will be paid by the buyers.

4.Each purchased product is delivered to the person and / or organization at the address indicated by the buyer, provided that it does not exceed the 30-day legal period. If the product is not delivered within this period, Buyers may terminate the contract.

5.The purchased product must be delivered complete and in accordance with the qualifications specified in the order and with documents such as warranty certificate, user manual, if any.

6.In the event that it becomes impossible to sell the purchased product, the seller must notify the buyer in writing within 3 days of learning of this situation. Within 14 days, the total price must be returned to the Buyer.

 


IF THE PRICE OF THE PURCHASED PRODUCT IS NOT PAID:

 


7.If the Buyer does not pay the price of the purchased product or cancels it in the bank records, the Seller’s obligation to deliver the product ends.

 


PURCHASES MADE WITH UNAUTHORIZED USE OF CREDIT CARD:

 


8.After the product is delivered, if it is determined that the credit card paid by the buyer is used unfairly by unauthorized persons and the price of the product sold is not paid to the Seller by the relevant bank or financial institution, the Buyer must return the product subject to the contract to the SELLER within 3 days at the SELLER’s expense.

 


IF THE PRODUCT CANNOT BE DELIVERED ON TIME DUE TO UNFORESEEN REASONS:

 


9. If force majeure occurs that the Seller cannot foresee and the product cannot be delivered on time, the situation is notified to the Buyer. The Buyer may request cancellation of the order, replacement of the product with a similar one or postponement of delivery until the obstacle is removed. If the Buyer cancels the order; If the Buyer has made the payment in cash, this fee will be paid to him in cash within 14 days after the cancellation. If the buyer has made the payment by credit card and cancels it, the product price will be returned to the bank within 14 days from the cancellation, but the bank is likely to transfer it to the buyer’s account within 2-3 weeks.

 


BUYER’S OBLIGATION TO CHECK THE PRODUCT:

 


10.The buyer shall inspect the goods / services subject to the contract before receiving it; dents, broken, torn packaging, etc. damaged and defective goods / services will not receive from the cargo company. The delivered goods / services shall be deemed to be undamaged and intact. The BUYER must carefully protect the goods / service after delivery. If the right of withdrawal is to be used, the goods / service should not be used. The invoice must be returned with the product.

 


RIGHT OF WITHDRAWAL:

 


11.In accordance with the Law No. 6502 on the Protection of Consumers, “Products that are produced as personalized with the request of the buyer and personalized by making changes and / or additions” cannot be returned, size change or product cannot be changed. For this reason, since we make personalized production, please examine the correct design print and size chart well and check whether there is a mistake in the product and place an order.

* Product exchange is made in cases such as sending the wrong size, wrong printing, faulty printing caused by the seller.

 


* Returns of products that have lost their resalability (washed, perfumed, perfume sprayed, label torn off) that cannot be purchased by another customer are not accepted.

 


* Return and Exchange transactions must be realized within 14 DAYS from the day of the order at the latest. Otherwise, the return/exchange of the product is not accepted.

 


* In return and exchange transactions, the SHIPPING FEE belongs to the BUYER.

 


* Return and Exchange transactions are carried out only with the contracted cargo company (MNG Kargo). Orders sent with other cargo companies are not accepted.

 

If the order is realized, the BUYER is deemed to have accepted all the terms of this contract.

 


12.SELLER’S CONTACT INFORMATION TO BE NOTIFIED OF THE RIGHT OF WITHDRAWAL:

 


COMPANY

NAME/TITLE: SIGMA FFYL

ADDRESS: St71-75 Shelton Street Covent Garden London WC2H 9JQ United Kingdom

EPOSTA:info@en.sigmawears.store

 

 

 

 

EXERCISE OF THE RIGHT OF WITHDRAWAL:

 


13.3. the invoice of the product delivered to the person or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent with the return invoice issued by the institution when returning. Order returns whose invoice is issued on behalf of the institutions will not be completed if the RETURN INVOICE is not issued).

 

PRODUCTS THAT CANNOT USE THE RIGHT OF WITHDRAWAL EVEN IF THERE IS A FAULT CAUSED BY THE SELLER

* WASHED PRODUCTS
* WORN PRODUCTS
* ODOR INFILTRATED PRODUCTS
*PRODUCTS DAMAGED FOR ANY REASON

 

DEFAULT AND LEGAL CONSEQUENCES

 

14.The BUYER accepts, declares and undertakes that if he / she defaults in the event that he / she makes payment transactions by credit card, he / she will pay interest within the framework of the credit card agreement between the cardholder bank and the bank and will be liable to the bank. In this case, the relevant bank may apply for legal remedies; may request the costs and attorney’s fee from the BUYER and in any case, if the BUYER defaults due to the BUYER’s debt, the BUYER agrees to pay the loss and damage incurred by the SELLER due to the delayed performance of the debt.